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Casinia Сasino Casino
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Terms & Conditions

These Terms govern your relationship with the operator of casiniaz.com, the exclusive authorized platform for casinia, effective 1 January 2025. Please read these Terms carefully before using the services provided.

Definitions

  • Operator: The legal entity operating casiniaz.com, being Stellar Ltd. under the Anjouan Gaming Board license ALSI-202511077-FI2, acting as part of the Rabidi N.V. group.
  • User/Player: Any individual who registers, accesses, or uses the gambling services of casinia via casiniaz.com within the permitted AU jurisdiction.
  • Account: A personal user profile required to access real money games and services.
  • Bet/Wager: Any monetary stake placed by the User on games, events, or outcomes offered through casinia on casiniaz.com.
  • Bonus: Promotional credit or benefit granted to Users under explicitly stated conditions.
  • Deposit/Withdrawal: The process of adding or removing funds from a User's gaming account using approved methods.
  • KYC: "Know Your Customer" verification process, including identity and address checks required for regulatory compliance.
  • Terms: This legally binding agreement governing all aspects of use of casinia on casiniaz.com.

Account Registration

  • Eligibility: Only individuals who are at least 18 years old, and legally permitted under AU law, may open an account on casiniaz.com for casinia. Users are responsible for ensuring that online gambling is legal in their local jurisdiction.
  • Registration Process:
    • Users must provide accurate personal details, including a verifiable email address, during account creation.
    • An email verification step is mandatory before access to gaming services is granted.
    • Completion of KYC is required before making withdrawals or at the Operator's request, which may include submission of government-issued ID and proof of address. Incomplete or unverifiable KYC may result in account suspension or closure.
  • User Obligations:
    • Users must maintain the confidentiality of their login credentials. The Operator is not liable for losses resulting from unauthorized access due to User negligence.
    • It is prohibited to open multiple accounts per individual User. Detected duplicates may be closed and funds forfeited in accordance with regulatory standards.
    • All information provided during registration and account management must be true, complete, and up to date. Providing false or misleading information constitutes a material breach of these Terms and may result in legal action and account termination.

Regional Compliance Note: Registration is strictly prohibited for individuals residing in jurisdictions where online gambling is illegal. AU KYC requirements are fully enforced for all accounts.

Betting & Gameplay Rules

  • Placing Bets: All bets must be placed via the User's registered account on casiniaz.com. Each game or event features explicit minimum and maximum bet limits, displayed within the relevant game interface. Bets once placed are binding and cannot be altered or withdrawn except in situations allowed by these Terms or required by law.
  • Game Types & Rules: Users are responsible for reviewing the rules specific to each game (slots, live casino, table games, sports betting) before participating. The Operator reserves the right to void bets or declare games invalid where technical failures or rule breaches are detected.
  • Conduct in Live Casino and Chat: The following prohibitions apply:
    • Abusive, threatening, or offensive language or behavior is strictly forbidden.
    • Users must not interfere with fair play or attempt any form of cheating, collusion, or fraudulent activity.
    • Violation of chat or gameplay rules may result in immediate restriction or suspension of account access, at the Operator's sole discretion.
  • Bet Cancellation and Modification: Bets cannot typically be cancelled or modified after confirmation. In cases of demonstrated technical malfunction or evident error, the Operator may, at its sole discretion and in compliance with AU regulations, void affected bets and refund amounts wagered.

Bonus Terms

  1. Bonus Activation & Wagering:
    • Bonus offers are subject to explicit activation requirements as detailed in casino promotions on casiniaz.com. Eligibility may be conditional on deposit method or account status.
    • All bonuses are subject to a wagering requirement, typically expressed as a multiple of the bonus amount, which must be met within a specified period (not exceeding 30 days unless stated otherwise). Wagering requirements outstanding after 2025 will result in bonus and wagered winnings forfeiture.
  2. Prohibited Actions:
    • Use of irregular betting patterns or bonus abuse tactics (including hedging or minimal risk bets) is strictly prohibited. The Operator reserves the right to withhold or cancel bonuses, suspend accounts, and reclaim bonus winnings in such cases.
    • Certain games may not count towards wagering or may be excluded from bonus play, as specified in the bonus terms on casiniaz.com.
  3. Combining Promotions:
    • Unless stated otherwise, bonuses and promotional offers cannot be combined. Participation in one offer may render Users ineligible for concurrent or subsequent promotions relating to the same deposit or funds.
  4. Legal Protections & Dispute Processes:
    • Bonus terms are governed by both these Terms and the specific terms connected to each promotion. In case of contradiction, the more restrictive rule applies, consistent with AU regulations.
    • All bonus-related disputes shall be resolved under the dispute resolution framework as detailed below.

Regional Compliance Note: Bonus offers are structured to comply with AU promotional regulations. Misuse, or breach of fair-play policy, may result in permanent exclusion from future promotions.

Payments & Withdrawals

  1. Deposit & Withdrawal Methods:
    • Deposits and withdrawals may be processed using approved credit/debit cards, major e-wallets, and recognized cryptocurrencies, as listed on casiniaz.com. The Operator may alter payment options at its discretion, ensuring compliance with AU payment processing standards.
  2. Limits:
    • Minimum and maximum transaction amounts apply for both deposits and withdrawals. These are disclosed prior to each transaction and updated on casiniaz.com. Maximum withdrawal amounts may be further restricted in connection with bonus activity or for non-verified accounts.
  3. Fees & Processing Times:
    • The Operator does not typically charge fees for transactions; however, third-party payment providers may impose their own charges. Processing times vary by method, but withdrawals are generally processed within 72 hours of approval and verification, except where a longer period is mandated by AU law or due diligence requirements.
  4. Refunds & Reversals:
    • Bets placed are final and non-refundable except in cases of system malfunction, unauthorized account access, or proven operator error. Where bet or transaction reversal is necessary, the Operator will seek rapid resolution consistent with AU requirements, and may recover or adjust bonus balances correspondingly.
  5. KYC and AML Requirements:
    • No withdrawals will be processed until KYC is successfully completed. The Operator applies anti-money laundering protocols per AU and Anjouan regulations. Unverified, suspicious, or blocked accounts may have withdrawals delayed or cancelled as required by law.

Limitation of Liability

  1. Operator Obligations:
    • The Operator warrants fair and unbiased game results and accurate record-keeping for all wagers placed via casiniaz.com.
    • All games are powered by certified software subject to regular third-party audits for fairness as per licensing authority requirements.
  2. Exclusions of Liability:
    • The Operator accepts no liability for interruptions, delays, or losses related to technical malfunctions, software bugs, or internet connectivity issues outside its direct control.
    • No warranty is given that the service will be error-free, uninterrupted, or that defects will be corrected immediately.
    • The Operator accepts no responsibility for personal losses incurred from irresponsible gambling.
  3. Maximum Compensation:
    • Liability for any proven loss or claim will not exceed the value of the individual bet or wager in question. In no event will the Operator be liable for consequential, indirect, or special damages.

Regional Compliance Note: These limitations do not exclude liability in cases where such exclusion is prohibited under AU consumer protection or gambling laws.

Intellectual Property Rights

  • Copyright: All website content, including but not limited to games, software, graphics, logos, and text on casiniaz.com related to casinia, is protected by applicable copyright and intellectual property laws.
  • Prohibitions:
    • It is strictly prohibited to copy, reproduce, distribute, transmit, display, or sell any part of the casinia intellectual property in any medium without the Operator's prior written consent.
    • Reverse engineering, decompiling, or unauthorized tampering with software is subject to legal action and immediate suspension of account access.

Privacy & Data Protection

OBSERVE: The Operator is committed to processing all personal data strictly in accordance with the casino's Privacy Policy.

  • EXPAND: Registration and use of casiniaz.com require the collection and verification of personal data for account management and legal compliance (e.g., KYC and AML obligations).
  • REFLECT: All data is handled using secure protocols and is not shared with third parties except as required by licensing authorities or AU law. By using the platform, Users consent to this processing as described in the Privacy Policy.

Changes to Terms

  • Notification Mechanism: Material amendments to these Terms will be communicated in advance via email to registered Users and/or by prominent notice (banner) on casiniaz.com.
  • User Options: Users have the right to discontinue use of the platform if they do not accept revised Terms. Continued use after the new Terms take effect constitutes acceptance.
  • Version Control: The operative version of these Terms is always that published on casiniaz.com, with the date of last update displayed above.

Termination & Suspension

  1. Grounds for Termination or Suspension:
    • The Operator may suspend or close User accounts for breaches of these Terms, suspected fraud or money laundering, provision of false information, evidence of irresponsible gambling, or upon regulatory instruction.
    • Users may request voluntary account closure at any time by contacting support at [email protected].
  2. Procedure:
    • Accounts subject to investigation may be temporarily frozen during due diligence. The Operator will notify affected Users of account status changes, reasons for action, and next steps as required by AU law.
    • Where appropriate, remaining balances will be refunded using original deposit methods, subject to the successful completion of KYC checks and regulatory clearance. Refunds may be withheld pending the outcome of investigations or if required by law.
  3. Appeal Process: Users may appeal account restrictions or closures by contacting support. Appeals are handled per the dispute resolution procedures below.

Governing Law & Jurisdiction

  • Applicable Law: These Terms are governed primarily by the laws of Anjouan (license jurisdiction: ALSI-202511077-FI2) and, where applicable, the laws of Australia relevant to online gambling services provided to AU Users.
  • Jurisdiction: All disputes relating to these Terms, including their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of Anjouan or, where required by AU law, the competent courts of Australia.
  • Dispute Resolution Mechanism:
    • Users are encouraged to contact casiniaz.com support ([email protected]) to resolve complaints informally in the first instance.
    • Where issues are not resolved locally, disputes may be referred to arbitration or mediation according to the laws of Anjouan, unless AU law provides the User with the right to bring legal proceedings in Australia.
    • This section shall not restrict any rights afforded to Users under mandatory Australian consumer protection legislation.

Contact Information

  • Customer Support: Email: [email protected], Live Chat: https://casiniaz.com
  • Telephone: Main office: +35627780669
  • Mailing Address: Not specified. Users may direct all legal correspondence to support channels until a formal address is published on casiniaz.com.
  • Regulatory Authority: Anjouan Gaming Board, License Number: ALSI-202511077-FI2, valid until 2025.

Operator Group: casinia on casiniaz.com is operated by Stellar Ltd., a subsidiary of Rabidi N.V., with related companies Araxio Development N.V. and Tranello Limited, as disclosed in corporate filings.