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Privacy Policy

The privacy policy sets out how personal information and data are collected, used, processed and protected for all visitors and players accessing or using casinia via casiniaz.com. This policy applies from 1 January 2025 to users in Australia and is intended to comply with the Australian Privacy Act 1988 (Cth) and all applicable online gambling industry standards.

Who We Are

OBSERVE: The operator of casinia via casiniaz.com is identified below, noting regulatory and operational details based on profile and license data. EXPAND: To ensure both legal and factual clarity, we identify responsible company entities and primary contact points. REFLECT: This section assures users of transparency and provides effective mechanisms to contact the data protection officer (DPO) or designated privacy point of contact.

  • Legal Operator: The casinia platform is operated exclusively through casiniaz.com by Stellar Ltd., a subsidiary of Rabidi N.V.
  • Regulatory Affiliations: Stellar Ltd. operates on the basis of the Anjouan Gaming Board License No. ALSI-202511077-FI2, valid through 2025. Rabidi N.V. functions as the parent company, with Stellar Ltd. specifically responsible for AU client services.
  • Contact Address: Due to absence of public legal address or headquarters in available records, all privacy-related correspondence may be directed to our support contacts as listed below. The company maintains compliance with all relevant offshore and AU privacy requirements.
  • Data Protection Officer (DPO)/Department:

What Personal Data We Collect

OBSERVE: We detail categories of personal, technical, and behavioral data collected for site operation, services, and legal compliance. EXPAND: The list includes both direct and indirect identifiers, tracking technologies, and behavioral analytics, critical for both personalized service and regulatory reporting. REFLECT: Data types are classified to demonstrate transparency to users, support AU privacy compliance, and clarify the data life cycle at casinia via casiniaz.com.

  • Personal Identifiers: Full name, date of birth, address (where required), email address, phone number, and identity verification documents (e.g., passports, utility bills) as part of Know Your Customer (KYC)/Anti-Money Laundering (AML) regulations.
  • Account Data: Username, account credentials, player ID, preferred language, registration details.
  • Payment and Transaction Data: Credit/debit card details, e-wallet information, transaction history, withdrawal records, payment verification data.
  • Technical and Device Data: IP address, browser type and version, device type, operating system, device identifiers, session logs, access times, and geolocation data (where legally permitted).
  • Behavioral & Usage Data: Gaming and betting history, play duration, deposits, bets, wins/losses, clickstream data, activity logs, communication records, responsible gaming activity, and bonus usage.
  • Cookies & Analytics: Cookies, session tokens, tracking pixels, third-party analytics, traffic source data, advertising and marketing preference records.

Legal Basis for Processing

OBSERVE: Under Australian law, including the Privacy Act 1988, as well as Anjouan licensing, processing personal data requires valid legal grounds. EXPAND: Data is only processed where at least one of the following legal bases applies. REFLECT: Each basis is linked to a specific lawful purpose and documented to meet cross-jurisdictional standards applied to AU players using casiniaz.com.

  1. User Consent: Data processing is initiated with your explicit consent (e.g., when opting-in to marketing communications or consenting to cookie use). Consent may be withdrawn at any time via account settings or by contacting our DPO.
  2. Contract Performance: Processing data is essential to fulfill our contractual obligations to you, such as creating and administering your casinia account, managing deposits and withdrawals, verifying identity, and providing requested gaming services via casiniaz.com.
  3. Legitimate Interests: Processing supports our legitimate business interests, including fraud prevention and detection, platform security, optimization of user experience, and analytics-balanced with your fundamental rights and reasonable expectations.
  4. Legal and Regulatory Obligations: Data is processed as required by law, including but not limited to KYC/AML checks, record retention, age verification, and reporting to regulatory authorities pursuant to Australian and Anjouan gambling laws.

Protective Clause: No data will be processed for purposes other than those disclosed, and all processing is documented in accordance with regulatory audit requirements.

Purpose of Processing

OBSERVE: The purposes for which data is used are set out for transparency and user trust. EXPAND: We link each purpose to its corresponding operational, statutory or strategic requirement. REFLECT: Listing these clarifies for users how their information enables compliant, efficient, and secure service at casinia via casiniaz.com.

  • Account Management: Opening, maintaining, and operating user accounts; processing identification, authentication and user preferences.
  • Transactions & Payouts: Facilitating financial deposits, withdrawals, and verification of payments.
  • Service Delivery: Administering access to games, fulfilling contracts, hosting tournaments, and providing customer support.
  • Legal Compliance: Satisfying legal and regulatory mandates (KYC, AML, responsible gambling).
  • Safety, Security and Fraud Prevention: Detecting, preventing, and investigating fraud, unauthorized access, abuse, or violations of our terms.
  • Personalization and Improvement: Monitoring usage patterns, developing new features, optimizing platform functionality, and enhancing UX.
  • Marketing and Promotions (with Consent): Sending tailored offers, newsletters, or promotional communications to users who have opted in (opt-out always available).
  • Analytics: Conducting statistical analysis, user behavior research, and market segmentation for internal business strategy.

Disclosure & Sharing

OBSERVE: Disclosure and data sharing adheres to AU law, gambling license standards, and industry best practices. EXPAND: We enumerate potential classes of recipients and conditions for data sharing, including contractual controls and user rights. REFLECT: Information sharing is strictly governed and minimized to safeguard user interests, with all third parties subject to security and privacy obligations.

  • Payment Partners: Financial institutions, payment processors, and banks with whom we cooperate to process transactions-data shared only as necessary for payments and verifying legitimacy.
  • Service Providers: Vendors and contractors supporting hosting, IT, customer support, analytics, or security; all operate under strict contractual confidentiality and data protection requirements.
  • Regulatory Bodies: Data may be disclosed to government agencies, regulators, or law enforcement where lawfully required (e.g., AU authorities, Anjouan Gaming Board) for compliance with gambling and anti-money laundering laws.
  • Affiliates and Subsidiaries: Our affiliated companies (e.g., Rabidi N.V., Araxio Development N.V., Tranello Limited) may access data solely for internal business operations, customer support, or regulatory compliance.
  • Advertising Networks (With Consent): Data shared with third-party marketing partners or advertising platforms is strictly limited to users who have given explicit marketing consent, with opt-out available at all times.
  • Legal Disclosures: Where compelled by legal mandate, court order, or to protect company or player rights, we may share data with authorized authorities or representatives.

Protective Clause: All third parties are subject to robust contractual controls to ensure confidentiality, security, and lawful processing in line with AU and international privacy standards.

International Transfers

OBSERVE: Data processed on casiniaz.com may be transferred outside of Australia. EXPAND: Such transfers occur only to countries or territories with adequate data protection, or where strong contractual safeguards exist. REFLECT: Users are notified of the nature, destinations, and protection mechanisms applied to any such transfer.

  • Jurisdictions Involved: Your data may be transferred to our operational centers, partners, or service providers located in the European Union, Anjouan, Curacao, or other countries where our group entities (Rabidi N.V., Stellar Ltd., Araxio Development N.V., Tranello Limited) or trusted suppliers are legally established.
  • Transfer Safeguards: All data transfers outside of Australia are governed by:
    • Standard contractual clauses (SCCs) approved by AU and/or relevant international data protection authorities
    • Binding corporate rules for intra-group transfers
    • Where applicable, certification under international privacy schemes (e.g. adequacy determinations)
  • User Rights: Users may request further details of specific protection measures and safeguards by contacting the DPO at [email protected].

Regional Compliance Note: All international transfers meet Australian law requirements for cross-border data movement and ensure that your privacy rights continue to be upheld abroad.

Data Retention

OBSERVE: Data retention timelines balance operational, legal, and regulatory needs with user privacy rights. EXPAND: AU and Anjouan standards establish minimum and maximum retention periods based on data type, processing rationale, and expiry of relevant obligations. REFLECT: Automatic and user-requested deletion procedures are in place for ongoing compliance and user trust at casinia via casiniaz.com.

  • Personal Data (Identity, Account, AML/KYC): Retained for as long as you hold an active account and up to 5 years after account closure, in accordance with KYC/AML regulatory requirements and contract law, expiring no later than 2025 unless extended by legal obligations.
  • Transactional Data (Payments, Bet History): Maintained for a minimum of 5 years to ensure integrity of financial records, regulatory investigation support, and dispute resolution capability.
  • Behavioral & Analytical Data: Anonymized and/or aggregated data may be retained for analytics and improvement purposes indefinitely, but is no longer linked to individual users after 5 years or account termination.
  • Cookies and Tracking Data: Stored in accordance with cookie type (see "Cookies" section); session cookies expire on browser closure, while persistent cookies last up to 2 years unless deleted earlier by the user.
  • Deletion Criteria: Data is deleted when (a) the storage period expires, (b) purposes for processing are fulfilled, or (c) user requests deletion, subject to statutory exceptions (e.g., fraud, dispute, or regulatory investigation).

Protective Clause: Where legally obliged, we may retain or freeze particular data past these periods to fulfill regulatory investigations or statutory recordkeeping.

Your Rights

OBSERVE: Australian privacy law grants extensive rights to all users. EXPAND: We outline each right and how users can exercise it via casiniaz.com. REFLECT: This empowers users in control of their data and informs them of recourse in case of disagreements.

  • Right of Access: You may request a copy of your personal information held by us.
  • Correction and Deletion: You may request that incomplete, inaccurate, or outdated data be corrected or deleted. Some limitations apply where retention is required by law.
  • Restriction of Processing: You can ask us to limit data processing in certain circumstances (e.g., while a correction or dispute is being resolved).
  • Objection to Processing: You may object to data processing on legitimate grounds, including for direct marketing (opt-out at any time).
  • Data Portability: When technically feasible, you may request your personal information in a structured, machine-readable format for transfer to another service provider.
  • Withdrawal of Consent: Where processing relies on your consent (especially for marketing), you can withdraw that consent at any time without affecting prior lawful processing.

To exercise these rights, contact our DPO using the information provided in "Who We Are" or via [email protected]. We verify all requests and respond within statutory periods, typically within 30 days for AU residents.

Cookies & Tracking Technologies

OBSERVE: Casinia via casiniaz.com uses cookies and similar tracking mechanisms for platform functionality, analytics, and marketing. EXPAND: Each cookie type is defined by its purpose, with appropriate management options for users. REFLECT: This complies with AU and industry practice for transparency and user autonomy.

  • Session Cookies: Temporary cookies necessary for navigation, account authentication, and secure operation; automatically deleted upon browser closure.
  • Persistent Cookies: Stored for a defined period (up to 2 years) to remember preferences and login details, and to personalize your experience.
  • Third-Party Cookies: Set by analytics, advertising, or social media partners with whom you have separately interacted; used for ad targeting, measurement, and performance analytics (set only with your consent).
  • Functional Purposes: Enable core website features, account access, and secure transactions.
  • Analytics & Performance Purposes: Anonymous data collection assesses and optimizes service quality and usage patterns.
  • Marketing Purposes: Used for remarketing and advertising personalization, only with user consent.
  • Cookie Management: You can disable or manage cookies at any time through your browser settings or by using the internal privacy controls within your user account. Blocking some cookies may impact platform features.

Further details can be found in our dedicated Cookie Policy available on casiniaz.com.

Data Security

OBSERVE: Protecting your personal information is a legal and ethical obligation. EXPAND: Our platform is engineered with state-of-the-art technical and organizational security measures. REFLECT: This approach enforces AU data protection, Anjouan licensing requirements, and international best practices to minimize risk to our users.

  • Encryption & SSL: All data transmitted between your device and casiniaz.com is protected by Secure Socket Layer (SSL) encryption.
  • Access Controls: Access to personal data is strictly restricted to authorized employees or contractors under confidentiality obligations, with entry logged and monitored.
  • Technical Security: Firewalls, anti-fraud measures, intrusion detection/prevention systems, and regular vulnerability assessments secure both stored and in-transit data.
  • Organizational Measures: Regular staff privacy training, detailed access permissions, regular audits, and compliance checks assure organizational culture of privacy and security.
  • Incident Response: In the event of a data incident or security breach, affected users and relevant regulators are notified in accordance with Australian Notifiable Data Breaches (NDB) scheme and industry standards.

Protective Clause: While advanced measures are maintained, no method of transmission or storage is entirely risk-free. Users are advised to keep login details confidential and notify us immediately of suspected breaches.

Complaints & Contacts

OBSERVE: Providing accessible and effective complaint mechanisms is a requirement of AU privacy law and gaming regulation. EXPAND: We facilitate multiple channels for submitting queries or complaints. REFLECT: All complaints are documented, investigated, and, where necessary, escalated to independent authorities in line with legal requirements.

  • Contact for Privacy Concerns:
  • Complaint Procedure:
    • Submit your complaint in writing, outlining the specific issue and any relevant supporting information.
    • Your inquiry or complaint is acknowledged within 72 hours and investigated in accordance with our internal compliance process.
    • If dissatisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

We are committed to resolving all privacy-related matters promptly and transparently.

Updates

OBSERVE: A dynamic privacy policy assures compliance with changing legal, regulatory, and operational standards. EXPAND: We commit to announcing all significant changes transparently. REFLECT: Users are guaranteed continual awareness of their rights and our obligations.

  • Policy Review & Revision: This privacy policy will be reviewed at least annually or upon significant legal, regulatory, or service changes.
  • User Notification: Any material changes will be notified to users through the casiniaz.com platform (direct messaging, email, or prominent website banners) prior to their effective date. Continued use following notification is deemed acceptance of those changes.
  • Effective & Revision Dates: Current version effective from 1 January 2025. Last revised: 1 January 2025.